MTN INSURANCE BAD SERVICE

MTN Insurance service could not assist me when my 6 month old phone was ****** and i was paying Insurance Monthly, The process was painfull...going to long ques at Police Station during lockdown to get police reports and statements and calling them to find out the outcome to be told after 3 long weeks that they are not paying for the phone.

During this whole process I made countless calls and more emails following up. Not even on one occasion did they tell me or update me on progress . The only communication I got was when they told me they are not paying the claim... after 3 weeks of waiting. I dont think anyone at this Insurance called Admyntech has an idea of the inconvenience which goes with losing a phone and having no banking apps . Thank you for nothing!