MTN Insurance bad Service

<p>My Cellphone Claim has been with the MTN Insurance assessors for 5 days already just to verify with transunion if the phone was blacklisted and to verify if a cas was opened ?? it takes them 5 days to do that??????? the consultants always tell you different stories each time you call for n update, they dont even give you an update on your claim, I dislike MTN now honestly, its the worst customer service ever and no interity for their customers no sympathy for the clients, they dont care what we go through without phones, I want to terminate the MTN Insurance and insure with another Comapny. Its iritating </p>