1 reviews | Active since Jul 2016
MTN Insurance are beyond pathetic
<p>So much for escalating this complaint to the insurance divisions supervisory team they seem as useless as everyone else, 2 week later and I still haven't heard a word from anybody including your customer care after their first response after I responded twice to them. I firmly stand by my initial posting that MTN service is pathetic. In fact I shouldn't complain about the service because there is none to speak of. My rating would be zero stars now if it was possible. Angry and disappointed is all I can say!!!!!!!!!!</p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent request has been sent to the Insurance Division to assist and update on claim status . A call back will be done today to advise on completion.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent request has been sent to the Insurance Division to assist and update on claim status . A call back will be done today to advise on completion.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Guess what no call back today as promised!!!! I doubt that my faith will ever be restored.
Guess what no call back today as promised!!!! I doubt that my faith will ever be restored.
