MTN Insurance ***** alert!

A dear friend and elderly Gentleman, Leon Mitchley, has been de*****ed by MTN. They charged him insurance premiums for a phone he had under contract with them from 2020 to 2022 and when it came to claiming for the phone, they have been giving him the run-arround for 8 months. Service staff and the Northgate branch manager have tried to assist him but all have given up in frustration as their Insurance Division invents new hurdles at ever contact and most recently, they deny the clain was ever submitted!! I am assisting him to lay ***** charges against MTN Insurance as they have charged him premiums they never intended to honour. Despicable!!