MTN INSURANCE A ****

I've been with mtn for more 10 years, had insurance with my current cell phone for more than 4 years paying R286 monthly now the gadget is broken they take forever just to process a claim, never update on the status of the claim, always gives the runaround when I enquire, lie through their teeth each time. Never a senior available to attend to enquiry.. NEVER WAIST YOUR MONEY