1 reviews | Active since Apr 2015
MTN Insurance a nightmare!!!!!
<p>Can someone just please tell me where my phone is?????? Sartphone has collected my phone on 16/09/2016. They say they delivered it to MTN Insurance (Wabill No: FPPL ********** 64) on 20/09/2016. MTN Repair centre say they can't find my phone on the sytem. The insurance departement has no call center (the nr you have dailed is invalid). So where the hell is my phone if nobody has it????????????? (IMEI No: ********** ********** 0) (Cell: ********** 496)</p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been escalated to the relevant supervisory team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been escalated to the relevant supervisory team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***