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1 reviews | Active since Aug 2015

14 Aug 2015, 10:24

MTN INSURANCE A FARCE

Lost my cellphone. MTN Insurance claim submitted weeks ago. They just do not respond. This is in breach of the insurance contract, which I have been paying loyally.<br> <br> You cannot even phone them as their exchange does not allow calls to a customer consultant.<br> <br> This is pathetic!<br> <br>

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Replies (1)
MTN South Africa
MTN South Africa's reply21 Aug 2015, 08:22
Official
Hello 670625@t,

Thank you for taking time to raise your concerns with MTN.

Please be advised that your query has been transferred to the relevant functional unit for resolution.

Regards,
Makhanani
MTN Service Provider
REQ:***

Best regards,