MJvR
Madeleine Janse van Rensburg
1 reviews | Active since Aug 2012
03 Aug 2015, 16:20
MTN Insurance
I have been seeing so many bad complaints about MTN insurance.. Yes i struggled a bit with Feedback. But i called them again twice today and they promised me feedback before EOB which i got. <br> <br> I will still recommend MTN insurance as they are excellent. After my claim got declined i called them back and everything was resolved. Now i can go and collect my phone! <br> <br> Patience is key as i understood that they have quite a backlog to catch up on and they are still as happy as ever over the phone! <br> <br> Well Done and Thank you to Patrick and his supervisor for letting my claim go through!!! <br> Big Ups to MTN Still a happy customer after 8 years!
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Replies (1)MTN South Africa's replyOfficial
17 Aug 2015, 15:43Hello madeleine.m08,
Thank you for taking your time to post this wonderful compliment.
Hard work will certainly not go unnoticed as this compliment will be forwarded to our Insurance department management team.
Regards,
Bronwyn
REQ:***
Thank you for taking your time to post this wonderful compliment.
Hard work will certainly not go unnoticed as this compliment will be forwarded to our Insurance department management team.
Regards,
Bronwyn
REQ:***
MTN South Africa's reply17 Aug 2015, 15:43
Official
Hello madeleine.m08,
Thank you for taking your time to post this wonderful compliment.
Hard work will certainly not go unnoticed as this compliment will be forwarded to our Insurance department management team.
Regards,
Bronwyn
REQ:***
Thank you for taking your time to post this wonderful compliment.
Hard work will certainly not go unnoticed as this compliment will be forwarded to our Insurance department management team.
Regards,
Bronwyn
REQ:***
