MTN Insurance

I waited 5 weeks for MTN to replace a device earlier this year. (2020). After approximately 4 months of having the replaced device, an A30s, the screen started to flicker and went black! After a week and a half of waiting for feedback from my claim, I have received this nonsense... Kindly note that we can not honor your dispute" Please refer to the following clause(s) in your Terms and Conditions: SPECIAL NOTE APPLICABLE TO ALL SECTIONS OF THE POLICY :It is important to note that the device is only covered whilst being used with the Sim card encoded with the telephone number listed on your Schedule. The Policy allows up to 2 numbers to be listed on the Schedule. Either one of these listed numbers must be used in the insured device at all times.

Unfortunately your dispute can not be honored as per the Terms and Conditions.

I have only ever had one sim card with the same number.......!!!!!!

What a load of absolute nonsense this is.