MTN INSURANCE

PLEASE NOTE THAT MTN PROVIDED ME WITH INSURANCE AND I DID NOTIFY YOU OF THE ISSUE. THEY STILL HAVE NOT RESOLVED THE MATTER. IT IS NOW ANOTHER WEEK LATER AND NO ONE CONTACTED ME. SURELY SOMEBODY MUST BE HELD ACCOUNTABLE AS WE ARE MAKING PAYMENT FOR INSURANCE EVERY MONTH AND THEY DO NOT ASSIST YOU. IT IS NOW 2 MONTHS LATER AND MY PHONE IS NOT FIXED.