TM
Thandi M
1 reviews | Active since Sept 2010
14 Oct 2017, 13:34
MTN Insurance
Good day, I was assisted by Mr Shahil Singh who was amazing. called me to arrange the replacement of my cellphone and promised to deliver my device sooner than i would have to wait normally. Mr Shahil kept calling me to provide me with feedback and that he would do everything in his power. My phone was delivered exactly 24 hrs after i paid for the access.
Mr Sign made sure that i was assisted. His service was exceptional was always willing to assist and go the extra mile.
Thank you so much to him, i was happy with the end result.
Kind regards, Thandi
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MTN South Africa's replyOfficial
14 Oct 2017, 13:40Dear Thandi,
Thank you for taking time to raise your appreciations with MTN.
We are thankful to have provided you with the service you need and would like to assure you that we always strive to provide the best service at all times.
This massage will be shared with management and everyone involved.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
MTN South Africa's reply14 Oct 2017, 13:40
Official
Dear Thandi,
Thank you for taking time to raise your appreciations with MTN.
We are thankful to have provided you with the service you need and would like to assure you that we always strive to provide the best service at all times.
This massage will be shared with management and everyone involved.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,