GS
GUGU S
1 reviews | Active since Mar 2009
09 Sept 2015, 11:26
MTN INSURANCE
On the 1 September 2015, I wrote to hello Peter regarding my phone that switches on and off and I have an insurance that I've been paying for without fail. Victoria called me to say somebody else was going to call me that was like 11 days till today nothing has happened. MTN takes their customers for a ride, they must just take this phone is really irritating....
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MTN South Africa's replyOfficial
09 Sept 2015, 14:21Hello GUGU,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us as the matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us as the matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
MTN South Africa's reply09 Sept 2015, 14:21
Official
Hello GUGU,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us as the matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us as the matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica