1 reviews | Active since Jul 2016
MTN Insurance
<p>Having a tough time to get my phone fixed by MTN insurance, since the 28th May even today i'm waiting for the ousourced company to get their house in-order. I guess the data given to Pinnacle SA its incomplete, cause it takes them close to a month to resolve a simple claim.</p> <p>This is bad!!!</p>
I'm very disappointed as I'm bounced back to Pinnacle as Pinnacle Seems not to have answers to this problem. Can MTN resolve this as monthly I'm paying MTN for this service, I'm not expecting to be forwarded to a third party.
Please!!
Alice van der Merwe , I hope this is not just and Automated response, as I see MTN its not taking steps, it just forwards the problem. Do U have a set time to come back to me with a certifying response?
I'm very disappointed as I'm bounced back to Pinnacle as Pinnacle Seems not to have answers to this problem. Can MTN resolve this as monthly I'm paying MTN for this service, I'm not expecting to be forwarded to a third party.
Please!!
Alice van der Merwe , I hope this is not just and Automated response, as I see MTN its not taking steps, it just forwards the problem. Do U have a set time to come back to me with a certifying response?