Mtn insurance
<p>So last year 7july I upgraded telephonicly when I was asked about insurance I told them I do not want insurance. For 7months they took money for the insurance I called them about it.. So it has been canceled. So the money in question that is owed to me has still not been payed back. I have sent countless emails. Keep on phoning them still I am waiting ... They have all the proof that is needed I sent them statments they have their rec. Phone rec where I said over the phone that I do not want it. Still I am waiting . Its been 3-4 months and I still have no reply. I since decided that when my contract ends I will be leaving mtn switching to someone else.</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Thank you Mike
No disrespect but you are not the last person to tell me this here I am still waiting. In any case thank you.
Have a great day.
Thank you Mike
No disrespect but you are not the last person to tell me this here I am still waiting. In any case thank you.
Have a great day.