1 reviews | Active since Apr 2017

05 May 2017, 12:36

MTN insurance!!!!!!!!

<p>Cant believe ive been on the line for over an hour now. no 1 is answering the call and emails!</p> <p>1st was the missing airtime and data now this useless insurance!</p> <p> </p> <p>not only my business but my whole life is on hold without mu cellphone.....</p> <p>i will never ever use MTN again, this is my very last contract ive had enough.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply05 May 2017, 16:25
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike

Complaints Management Team
Reference Number: ***5