1 reviews | Active since Mar 2012
MTN Insurance
<p>I have had my Insurance with MTN since inception of my contract with the. When I had to claim I was advised the insurance department has been moved to Pinnacle marketing. No issue I make contact with Pinnacle marketing I am then told, there's no record of my insurance. Every month I pay insurance with MTN.</p> <p> </p> <p>I need this resolved asap... :(:(</p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that a request has been sent to Pinnacle and Monitor to assist and provide feedback on claim status and time frame of resolution. A call back will be done to advise on status of request.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that a request has been sent to Pinnacle and Monitor to assist and provide feedback on claim status and time frame of resolution. A call back will be done to advise on status of request.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin
Good day,
And 2 weeks later I still have not heard anything from MTN or Pinnacle...
Very disappointing...
Good day,
And 2 weeks later I still have not heard anything from MTN or Pinnacle...
Very disappointing...