MTN Insurance

<p>Been trying to contact MTN insurance for 6-days since submitting my claim form on the 14th of November 2016, to date, no reply, 22 November. The call centre number's computer kept me on-hold for 30-minutes on the 21st of November, this morning agian, the callcentre kept me on hold for 30 minutes. No phone at the moment for over a week. Emails not responded to, just a computer generated email with a reference number. This insurance is for my wife's cell-phone. I'm so glad I left MTN 4-months ago, after being with them for nearly 13 years. We will just have to endure the next 5-month till the 24 months is up for my wife's contract, then port to another service provider.</p>