1 reviews | Active since Nov 2016
mtn insurance
<p>mtn insurance call centre not answering calls. To hear about my mtn insurance ********** 728 claim of 3 months ago i was emailed to phone ********** 084. I am not getting assistance even if i hold for half an hour. i am really fed up</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to insurance supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to insurance supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us
warm regards
mike
REQ:***