MTN insurance

<p>I signed a contract with mtn for the galaxy s6 edge on the 7th of april 2016 and the insurance on the 2nd of july not older than 3 months and he checked on the system for the insurance and printed the contract (same insurance papers that is provided online) and i signed the contract and he told me he will send it to the insurance. A few days pasted i phoned the mtn insurance department and have been told there is no insurance on my phone so i phone the mtn shop where i app**** for the insurance and they gave me the number where the person is working now at the other mtn shop</p> <p>I phone the person and he said he will check for me and come back to me.. and he never phoned me back. The next day i phone mtn shop in the morning and have been told he is out so they took my number after a couple of hours no reply i phoned again and spoke to the person who helped me with the insurance and he will look in to the matter.</p> <p>After 2 days no reply so i phoned back and have been told he will send me a email with the numbers .</p> <p>The email said the sales person who did my contract was supposed to do it and gave me telephone numbers that dont work.</p> <p><br />I phone mtn shop where i took the contract out and have been told i should have signed the insurance contract with in 7 days then i told them mtn insurance says the phone must not be older than 3 month's and the t and c. Then the person told me 14 DAYS then??? then i told the person again the same thing... then have been told cant i see it on my bank statement the insurance is not activated my debit order is on the 15th. How can i see if the debit order only go of this month is the insurance was activated.</p> <p>I dont know what to do anymore.</p>