1 reviews | Active since Jun 2016
mtn insurance
<p>I have an iPhone that went in for a repair 3 months ago and I was informed 2 months ago that the phone was ready to be sent back to us but confirmation was needed from the insurance department for the phone to be sent I have been contacting the department for a month and have sent multiple emails with no response , paying for insurance and a expensive contact since but I do not have the phone. Pathetic service . I will be canceling all mtn contracts of this continues </p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********