mtn insurance
<p>My Claim from 20/12/2015 until now , on 2/2016 mtn collect my damage phone and untill now i didnt get my phone back<br />i did try everything i call him 100 time no one answer the line always busy its look like mtn on long holiday, also i send lot email same no answer, also i did write here 4 time on hello peter </p> <p>what s wrong with this company!!!</p> <p>i am just waiting my contract finish then i will never use mtn again</p>
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Insurance management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Insurance management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
I received my smartphone before yesterday from MTN after repair it but speaker make noise + back cover not close mean no more my phone waterproof, i bouht this model becouse waterproof. after i wait 6 month Insurance send me same phone and not right.
what now i must wait another 6 month !!!
why i pay Insurance i can send it to any shop fix it for me same day.
i thought MTN send my phone to sony Japan take long 6 month !
i did send MTN today new claim, i hope my phone will back before DEC
I received my smartphone before yesterday from MTN after repair it but speaker make noise + back cover not close mean no more my phone waterproof, i bouht this model becouse waterproof. after i wait 6 month Insurance send me same phone and not right.
what now i must wait another 6 month !!!
why i pay Insurance i can send it to any shop fix it for me same day.
i thought MTN send my phone to sony Japan take long 6 month !
i did send MTN today new claim, i hope my phone will back before DEC