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1 reviews | Active since May 2016

11 May 2016, 05:01

MTN Insurance

<p> </p> <div class="_ohf rfloat" style="float: right; color: #1d2129; font-family: helvetica, arial, sans-serif; line-height: 19.012px;"> </div> <div class="" style="color: #1d2129; font-family: helvetica, arial, sans-serif; line-height: 19.012px;"><a class=" UFICommentActorName" dir="ltr" style="color: #365899; cursor: pointer; font-weight: bold;" href="https://www.facebook.com/comfort.nabane" target="_blank" data-hovercard="/ajax/hovercard/hovercard.php?id=***&extragetparams=%7B%22is_public%22%3Afalse%2C%22hc_location%22%3A%22ufi%22%7D">Comfort Nabane</a> · <div class="_4q1v" style="color: #90949c; display: inline;">Works at <a style="color: #90949c; cursor: pointer;" href="https://www.facebook.com/pages/Department-of-Labour/***" target="_blank">Department of Labour</a></div> <div class="_3-8m" style="margin-bottom: 4px; margin-top: 4px;"> <div class="_30o4"><span class="_5mdd" style="word-wrap: break-word;">I have submitted an insurance claim 1 March 2016 and was given rerence: *** to have my phone repaired on our Corporate Account Insuraance.However the my phone was collected in the Mid March 2016 after several follows with Joseph Ngcube.On 08 April 2016 i received a quotation from Keneiloe Ngoasheng requesting that i pay R3647 and i asked her wat was that for as i have an insurance in our corporate account.She referred my claim to Insurance queries on 13 April 2016 and since then i have not recived any feedback. I sent several email to all the contacts and today i have not received any response.</span></div> <div class="_30o4"> </div> <div class="_30o4"> </div> </div> <div class="_2vq9 fsm fwn fcg" style="font-size: 12px; color: #7f7f7f; line-height: 1.358; padding-top: 2px;"><a style="color: #4267b2; cursor: pointer;" href="https://www.facebook.com/plugins/comments.php?api_key=***&channel_url=http%3A%2F%2Fstaticxx.facebook.com%2Fconnect%2Fxd_arbiter.php%3Fversion%3D42%23cb%3Df29a3d9c794c9b4%26domain%3Dhellopeter.com%26origin%3Dhttp%253A%252F%252Fhellopeter.com%252Ffe9097b23acc68%26relation%3Dparent.parent&href=http%3A%2F%2Fhellopeter.com%2Fmtn%2Freviews%2Fno-response-on-insurance-queries-***&locale=en_US&numposts=5&sdk=joey&version=v2.4&width=730">Like</a> · <a style="color: #4267b2; cursor: pointer;" href="https://www.facebook.com/plugins/comments.php?api_key=***&channel_url=http%3A%2F%2Fstaticxx.facebook.com%2Fconnect%2Fxd_arbiter.php%3Fversion%3D42%23cb%3Df29a3d9c794c9b4%26domain%3Dhellopeter.com%26origin%3Dhttp%253A%252F%252Fhellopeter.com%252Ffe9097b23acc68%26relation%3Dparent.parent&href=http%3A%2F%2Fhellopeter.com%2Fmtn%2Freviews%2Fno-response-on-insurance-queries-***&locale=en_US&numposts=5&sdk=joey&version=v2.4&width=730">Reply</a> · <a class="uiLinkSubtle" style="color: #90949c; cursor: pointer;" href="mtn/reviews/no-response-on-insurance-queries-***?fb_comment_id=***" target="_blank" data-ft="{"tn":"N"}" data-testid="ufi_comment_timestamp">17 hrs</a></div> </div>

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Replies (1)
MTN South Africa
MTN South Africa's reply16 May 2016, 09:31
Official
Good Day Comfort Nabane, Thank you for bringing this matter to our attention. Please accept our sincere apologies for any inconvenience caused. According to the feedback updated on the 18 April 2016 on *** the quotation was accepted by Insurance and the claim was loaded. Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you. Kind Regards Itumeleng REQ:***