HO
Heather O
1 reviews | Active since May 2012
05 Mar 2016, 16:37
MTN Insurance
Your insurance dept says I don't have insurance but I pay every month. Can't get through on the mtn insurance number. Have sent them multiple ails with NO response. Shocking service!
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Replies (1)
MTN South Africa's replyOfficial
07 Mar 2016, 07:40Hello jso1308,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that an escalation has been sent to our insurance division to assist with the validation of insurance monthly premium. A call back will be done to today to resolve request.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that an escalation has been sent to our insurance division to assist with the validation of insurance monthly premium. A call back will be done to today to resolve request.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
MTN South Africa's reply07 Mar 2016, 07:40
Official
Hello jso1308,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that an escalation has been sent to our insurance division to assist with the validation of insurance monthly premium. A call back will be done to today to resolve request.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that an escalation has been sent to our insurance division to assist with the validation of insurance monthly premium. A call back will be done to today to resolve request.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.