gG
gareth G

1 reviews | Active since Nov 2011

18 Feb 2016, 12:08

Mtn insufficient airtime

I get insufficient airtime message error when trying to make a call.<br> Please note that I have bought airtime (and have R40 in airtime atm) and I receive no free airtime from mtn, <br> so it isnt a mtn to mtn only issue.<br> this issue has been going on for a while<br> issue for today 12pm/ 18th feb, mtn top up.<br> <br> what must I do if an emergency happens and I have airtime but cant call anyone?<br> <br>

0
Replies (1)
MTN South Africa
MTN South Africa's reply22 Feb 2016, 10:29
Official
Hello IdontCOMPLAINbut,

Thank you for your post.

Please accept our apologies for the inconvenience experienced.

Kindly be advised that the reason for the error message is due to data or airtime reserved for a data session. To remedy the error please be advised you need to turn the flight mode on and off again on your handset.

Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.

Regards
Nompumelelo
REQ:***