1 reviews | Active since Nov 2014
MTN insuarance
<p>i lost my phone on the 25th of december 2016, then i submited the claim on the 28th of December 2016, i went to mtn store and they gave me insuarance phone numbers which is ********** 084, i have been calling this numbers for several time and there is no answer till today, could you please assist me on my claim.</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
I have received my new phone Today,
thank you for early response and delivering it.
I have received my new phone Today,
thank you for early response and delivering it.