1 reviews | Active since Jul 2016
MTN inhouse **********
<p>MTN has authorised several ********** transactions on my account despite strict measures to combat this. Efforts from my side to s**** the ********** transactions from my account have been fruitless, for months. In the meantime, I have obtained a bad credit record with my bank because the ********** transactions have exhausted funds from my bank account, causing legitimate debit orders not to be honoured due to the lack of funds. I got absolutely no joy from MTN when this was reported to them. </p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please add more detail to your query like the invoice date you are refering to and the amount on the invoice.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please add more detail to your query like the invoice date you are refering to and the amount on the invoice.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please add more detail to your like the invoice date you are refering to and the amount on the invoice.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please add more detail to your like the invoice date you are refering to and the amount on the invoice.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********
Not surpisingly, this review had no effect on MTN whatsoever, just the generic standard reply listed above.
I would seriously advise agianst using MTN as your service provider - there is obviously a good reason why they were fined billions of dollars by the Nigerian governmen too. I wish I can do the same here...
As it stands, I get billed every month for ********** transactions on my account by MTN and I can do nothing about it - I must wait for them to cancel my debit order.
Not surpisingly, this review had no effect on MTN whatsoever, just the generic standard reply listed above.
I would seriously advise agianst using MTN as your service provider - there is obviously a good reason why they were fined billions of dollars by the Nigerian governmen too. I wish I can do the same here...
As it stands, I get billed every month for ********** transactions on my account by MTN and I can do nothing about it - I must wait for them to cancel my debit order.