MTN *****ing from upgrade clients

I have been with mtn for the better part of 8 years. When I just upgraded, I was promised a 6gig per month free to use data with my tablet. When this did not arrive I contacted Nancy from mtn retention, where she confirmed this was discussed and agreed upon. She said she will see how they would sort this out.

It has been 2 weeks and there is still no way forward from our last conversation. I have called numerous times and I have gotten every excuse not to speak to her or promises of being called back.

The voice recording will indicate that this was discussed and agreed upon. Mtn through not providing me what I am paying for and was promised is committing ***** and theft.

Its a faceless organisation's with no one taking charge. The customer is the last thing on their list. I challenge mtn to rectify this... All I want is what I am paying for and was promised.

Please feel free to contact me. I have all the details form the discussion on the 9th of March