CK
Charles K

1 reviews | Active since Sept 2018

24 May 2023, 13:08

MTN *****ing from clients

I don't know why I keep having to fight to have something done right. Mtn is now *****ing and been *****ing my money since Dec. I had at the end of my contract, requested it be canceled. Instead MTN just made it a month to month at a low rate so I wouldn't notice.

I did notice in Feb and called again to request cancelation after a sales person was offering me to upgrade from the month to month.

Yesterday, 23 May 23 I got another sales person asking if I want to change from month to month to upgrade.

My account is still active, now shows an over due amount and has had me paying R40 every month.

Ref numbers: 06 Dec 2022. *** 28 Feb 2023. *** 23 May 2023. ***

I will not call again. Hello Peter is this step next I will have legal action. This is theft, and I hope the person responsible is approached.

I expect all my funds to be returned in the form of a very reduced account next billing month. For you convenience, I am giving you the simple solution. Pay back and cancel.

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