Mtn Inferior Products

<p>In December 2016 i approached an Mtn Store and after informing them of my needs i was encouraged to take a spoecific device , it was a tablet for my young daughter , after her having one for 2 years prior to that . I took delivery and she was given her gift in December 2 weeks later the tablet had stopped working , screen cracked no other physical damage. after it was booked in with MTN in early January i only recieved the unit back today with a note in the box saying uneconomical to repair and i must bascially pay a replacement value and service the remiander of the data contract im tied in with. My issue is 2 fold one the one hand it is my opinion that i was ill informed of the product and its limitations secondly MTN has atrociius customer service , regardless of what you purchase you should be granted with the same respect and yet to date no one has called me to give details , the store had informed me that i should contact the repair center , there is no escalation process short of calling them , which i did however after 2, 20 minute calls holding on i gave up.</p> <p>SO MTN i have had various contracts with you for the longest time and even used to convince people to use your network , just know im done i am never recomending you to anyone and as soon as i can i will be cancelling all my dealings with you. I am deeply dissapointed and if anyone who reads this feels agrieved with MTN, i encourage you to speak up that is the only way consumers can be protected. We should all be consumer pirates and ensure that good service is first and formost befiore profit.</p> <p> </p> <p>Thank You </p>