lM
lebogang M
1 reviews | Active since Mar 2015
11 Mar 2015, 16:09
MTN Incorrectly suspended account
I am appalled with MTN customer service, called their call centre to find out why am i suspended and i had to wait 20 minutes before someone answered the phone and to be told that we are experiencing issues with contracts from Nashua Mobile. I went to the Bryanston branch and the guy there said oh sorry we do not do account check here.MTN SERIOUSLY PLEASE CLOSE SHOP!!!
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MTN South Africa's replyOfficial
22 Apr 2015, 12:22Hello lebo.m27,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the account is activated and currently in use.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the account is activated and currently in use.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply22 Apr 2015, 12:22
Official
Hello lebo.m27,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the account is activated and currently in use.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the account is activated and currently in use.
Best regards
Mantoa
REQ:***
Best regards,