MTN INCORRECT BILLINGS

During the course of this year I was billed twice for data used on my cell to the value of R6000. I raised the query with the complaints department what must be 6 times and only received a response say \we will respond". This was during the wonderful time of their strike and I then visited Claremont (Cavendish Branch) and raised yet another complaint where I was told a number other clients had complained about the same problem and MTN were aware there was a problem and looking into same. Needless to say 6 months plus down the line"