MTN INCORRECT BILLING WHATELSE????

I have logged so many complaints and nobody bothers to phone me back. <br> MTN clearly does not mind bad publicity.<br> <br> I spoke to the consultant below regarding query *** ( besides the other 10 calls logged already)<br> he promised to get back to me regarding discount amounts due to me from 1/12/2014 - 1/11/2015. I tried calling I emailed ( another consultant with empty promises) <br> <br> please can a Manager intervene and get back to me. Or are there no MANAGERS??????<br> <br> I would also still like an explanation as to what the H/W fees on both my accounts relate to ????<br> CAN SOMEONE CONTACT ME REGARDING THIS PLEASE <br> CELL NO'S IN QUESTION *** & ***<br> <br> <br> From: Thabang Letanke [ MTNSP - Innovation Centre ] [Email Removed] <br> Sent: 11 November 2015 03:27 PM<br> To: Colleen Herbst<br> Subject: ***<br> <br> Good Day <br> <br> Please find the ref number on the billing dispute we logged , will revert as soon as billing respond to us and that's in 7days time <br> <br> Regards<br> <br> Kind Regards,<br> <br> Thabang Letanke <br> <br> <br> <br> <br> <br>