JK
Jacqui K

1 reviews | Active since Nov 2020

17 Nov 2020, 12:17

MTN Inconvenient Incompetence

I have been with MTN since 2008. Super disappointed on how things are right now. I have been struggling to get a payment from Feb 2020 linked. Due to this my lines are being suspended every single month and when you call in I am told you did not pay your account in Feb????????? Mailed proof of payment and statement through to them for 5 9 months now and still until now the payment is not linked. this is unacceptable on so many level.

Every time you call in you get different answers as to why this is happening. I am disgusted with MTN and will be ending my contract with them now due to this inconvenient incompetence I am experiencing.

In the past I will try and convince other people to join MTN but if anyone ask me now I just say stay away as far as possible MTN is just not worth it.

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