MTN - Inconvenience at its Best

<p>I ugraded my contract on 04 August 2016 from the Sony Xperia Z3 to the Samsung Galaxy S7. On 30 August 2016 the phone just stopped working, wouldn't charge or switch on. Today (31 August 2016) I took the phone to MTN store at The Glen & they said I should take it to the MTN Repair Centre in Midrand (HVRC Repairs) as it is beyond repair. At the repair centre they agreed that the phone is beyond repair & would be replaced by today. They advised me to contact them within 2 hours for my collection slip reference & I could then take that back to the MTN store & my phone would be immediately replaced upon handing them the collection slip. 2 hours has come & gone & I still don't have my phone.</p> <p> </p> <p>Reference: ALWIC ********** </p> <p> </p> <p>HORRIBLE SERVICE, INCONVENIENT & A TOTAL WASTE OF TIME!!!!!!!!!!!!!</p>