1 reviews | Active since Nov 2017
MTN *********** Employees and Unsupervised System Busy de*****ing us through incorrect Bills and lack of competency to Rectify such ************ activities.
MTN is busy de*****ing us of our monies through hiring *********** employees that are busy double charging us on invoices and yet Noone cares to supervise the quality of their work. In the month of November l was charged R956.52 twice as promo charges on my ********** which inflated monthly subscriptions with R956.52 + 15% VAT (Invoice E ********** 15) . I then called the Call Centre on several times asking them to rectify that error before l can make that payment and what irritates me is MTN have the audacity to suspend my services yet the have not given me the correct amount. The December invoice is now also due and still they haven't credited that amount to date. How dare they expect us to give them money for a service which they did not provide or should we say it's their ********* tendencies or behavior of their *********** people. Each time they give me a Reference No and ask me to wait for the response from the billing department, l think it should be called the *****ing Department. Who then supervises the quality of work these guys and who knows maybe how many people they are *****ing from without them noticing.
