JK
Johann K

1 reviews | Active since Feb 2014

04 Feb 2015, 07:02

MTN - *********** & do NOT CARE!!!!

Have a MTN since 2 weeks, have called the call center twice and been holding on for ages every time. Have sent at least 8 e-mail to Daniel Senoge [ MTN - Innovation Centre ] . Who is the person on the call center handling my issue.<br> <br> Have asked for this to be escalated and was told there is nobody else I am allowed to speak to.<br> <br> What a joke - please stay away from them.<br> <br> Johann Komarek<br> ***

0
Replies (1)
MTN South Africa
MTN South Africa's reply16 Feb 2015, 09:11
Official
Hello johannkomarek,

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

I have sent you an email as per our telephone discussion.

regards
Thabelo
REQ:***

Best regards,