1 reviews | Active since Aug 2018
MTN *********** ******
This company is really ***********!!!!!!!!!!! How the hell does it take a whole 2 months for a supervisor to do their JOB and listen to a call so they can cancel my contract!!!!! Un****** believable
Dear Mohau,
Thank you for taking the time to tell us why our service failed to meet your expectations.
We value your business, and would like to address your concerns as quickly as possible.
I understand your frustration, and I sincerely apologize for any inconvenience we have caused you.
Will you be able to supply me with all the correspondence you have between yourself and MTN including your ID number so I can investigate the matter and resolve asap.
Please email ***
Thank you, looking forward to hearing from you.
Sincerely,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
Dear Mohau,
Thank you for taking the time to tell us why our service failed to meet your expectations.
We value your business, and would like to address your concerns as quickly as possible.
I understand your frustration, and I sincerely apologize for any inconvenience we have caused you.
Will you be able to supply me with all the correspondence you have between yourself and MTN including your ID number so I can investigate the matter and resolve asap.
Please email ***
Thank you, looking forward to hearing from you.
Sincerely,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,