1 reviews | Active since Jul 2015
I previously complaint on hello peter, and mtn promised a feedback. To date nothing has been received.<br> On the 15 August 2015 I went to MTN in Mimosa Mall (Bloemfontein) where I was assisted by Palesa Thari and her manager Lehlohonolo Jonas. They went trough my account and identified that MTN incorrectly charges me R1600.00 for migration that never happened.<br> They calculated that I must pay R2055.00 for the account to be activated.<br> I paid the amount and to date my number was not activated. They are ignoring me flat. <br> <br> The last time I complaint Keitumetse rep**** (REQ: ***) yet no one ever contacted me. They handed me over when they started the mess! <br> <br> On the 11.02.2016 Itumeleng rep**** and said I migrated and is liable for the fee.<br> <br> I Disagree as upgraded from a sony 350 to a Samsung 200 deal with Nashua Mobile on the 15 Nov 2014 and the following month Nashua was taken over by MTN. I never signed any contract with MTN. NEVER. They should provide the contract they state I signed with them. This is utter nonsense using excuses for their incompetence.
Best regards,
Best regards,
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