ES
Egmont S

1 reviews | Active since Jun 2017

15 Dec 2020, 09:28

MTN ***********

MTN recently changed to a new system. Now according to this "new" system I am 60 days in arrears on my account. However on my STATEMENT received from MTN I am up to date with my account. Now they suspended my line and refuse to reconnect it. When I phoned their creditors department this morning, they requested ME to send my statement to THEM because they can't pick it up on their "new" system!! I heard of a couple of people faced with exactly the same issue as I and MTN refuse to listen to us. I have been a loyal customer of MTN for more than 20 years and are now fed-up with them! We as their customers must now suffer for their "new" system that is problematic!

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