MTN ***********

I have been billed for 2 months in December on my account. I have queried this twice to have the calls closed without any information regarding the queries *** *** I have now logged a third call *** The issue seems to be they believe that I hadn't paid in November. If they had contacted me, or I was able to speak to the account person dealing with the query, I could have found out what the issue was and sent them proof of the debit order. Well done MTN your call centres incompetence once again shows your lack of empathy for your customers. I have spent over an hour and a half trying to resolve this issue to no avail.