FP
Francois P
1 reviews | Active since Jan 2011
08 Nov 2018, 07:33
MTN Incompetency and not cancelling contract as requested
Dear MTN, Due to frustration and incompetency of MTN experienced in numerous MTN shops and the call centre I raised a complaint on this very same social media platform on the 26 August 2018. In this complaint I have instructed you as MTN to stop my out of contract internet line ********** . In the interim I have cancelled my debit order after making a payment even in September 2018. This morning I received a notification that I owe MTN R280. There is no way that I will pay this amount. I will also notify your directors during the day that I will not pay this amount and that MTN is ***********.
Regards, Mr F.J du Preez
Helpful (0)
Replies (1)0
Replies (1)MTN South Africa's replyOfficial
08 Nov 2018, 13:00Good Day Francois
Thank you for your post.
The above is noted.
Warm RegardsBrendah LangaComplaints Management team
Thank you for your post.
The above is noted.
Warm RegardsBrendah LangaComplaints Management team
MTN South Africa's reply08 Nov 2018, 13:00
Official
Good Day Francois
Thank you for your post.
The above is noted.
Warm RegardsBrendah LangaComplaints Management team
Thank you for your post.
The above is noted.
Warm RegardsBrendah LangaComplaints Management team
