MTN INCOMPETENCE TO UNLOCK RECOVERED LOST PHONE

Firstly I would like to say getting any service from MTN is impossible. I have a phone that I lost and had blacklisted. Oh this they could do in 5 min no worries. In the interim I found my phone my favorite phone. Now I have not been able to get any service neither has MTN Plettenbergbay. MTN just don't do what we ask. I have spoken to them. The branch here has spoken to then. They require certain documents we send of the necessary paperwork. Nothing then we speak to them again. Yes no problem send us these doc we say well we have sent those ok all in order they unlock the phone. Nothing and so we go round and round and round and round for a MONTH DO YOU HEAR ME A MONTH!!! I want it fixed and I want it fixed today. Do you understand me!!! Enough of your nonsense!!!I have been your customer for more than 10 years and this is how you treat the people that support you. NONSENSE. I have 3 contracts with you. You are quick to take our money but slow to give us service. Brilliant!!!!