1 reviews | Active since Oct 2012
MTN INCOMPETENCE & LIES!!!
MTN has still failed to assist me concerning my previous complaint. I received a call from a consultant promising to fix my account within 21 working days of the call, that was in Dec and no feedback has come from them. Instead I get to hold on the line for ages when calling the call center, the agents there are also inconsistent. I am beyond upset with the poor service and empty promises by this networ****!! MTN had enough time to rectify the issue. This network has gave me nothing but problems for the past few years and I want out!!!!!
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
Kindly note the below response from our Legal department :
Please be advised that the account has been purged and the email has been sent to the Credit Bureaus to update the client's payment profile .
Kind Regards,
Mike Ramaboka
Complaints Management Team
Best regards,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
Kindly note the below response from our Legal department :
Please be advised that the account has been purged and the email has been sent to the Credit Bureaus to update the client's payment profile .
Kind Regards,
Mike Ramaboka
Complaints Management Team
Best regards,