MTN INCOMPETENCE IN UPDATING RESIDENTIAL ADDRESSES

Since December 2022, we have been asking MTN to change my wife's address on her MTN Invoice and Statement. I have just sent another email asking to make the necessary corrections. I cannot believe in the incompetence of the individuals working on their accounts system. They are quick to phone about an upgrade, but so inefficient with their admin. You can never get hold of a Manager to assist you.