MTN incompetence!

I took out a contract with MTN since February where I got a smartphone and smart watch. My experience with MTN has been extremely terrible the watch supports esim however MTN can't help customers with anything I tried getting help from customer care and I get transferred from 1 department to another back and forth trying to get a esim for my smart phone eventually they tell me to go to the store which I did managed to get a esim that worked for 40 minutes had to go back to the store couldn't get it fixed they had to do a sim swap to a physical sim because the esim wouldn't work. Great hey, well that's only the beginning. My phone number gets spammed with call centre's that want to sell me stuff when I didn't share my number with anyone seems like MTN doesn't comply with the popi act because I was prompted in for marketing ads without my concent it's MTNs default to sell your information without you prompting in. Next another issue the MTN number I received was recycled so I get other people's nonsense calls and sms's. I tried hiding my number so that no body else would get it however my number gets disconnected when I try to hide my number and change it to private. I contacted support got transferred all over the place again for 3 hours I tried to get someone to help me fix my number issue not being able to hide it they finally logged me a ticket 2 hours later after 6 calls to customer care 2 months later the issue is still persistent and when I try to contact customer care I get transferred back and forth between 2 departments and get placed on hold I haven't seen this level on incompetence in my entire life as a new MTN customer I am am shockingly disappointed!