MTN incompetence costing me
I am extremely disappointed in MTN having spent hours trying to get some help. I pre-ordered the grey S9 and was supposed to get it within 1-2 days and receive the Gear Fit Pro plus R 500 voucher. Now I have received the wrong colour phone and because MTN took 2 weeks to deliver my phone the promo period has apparently run out for the Gear Fit. I want to know what you are going to give me to make up for your incompetence otherwise I will not renew any of my contracts further?
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Replies (1)'s updateReviewer Update
12 Apr 2018, 21:34What a surprise - MTN promise now for the 3rd time to contact me and for the 3rd time I have received no contact after over a week since this latest reply. No doubt you'll try to contact me after I've moved all of my business to Vodacom wondering why- unfortunately that is too late. 15 years as a loyal customer of yours means nothing to you idiots, goodbye and good riddance.
's update12 Apr 2018, 21:34
Reviewer Update
What a surprise - MTN promise now for the 3rd time to contact me and for the 3rd time I have received no contact after over a week since this latest reply. No doubt you'll try to contact me after I've moved all of my business to Vodacom wondering why- unfortunately that is too late. 15 years as a loyal customer of yours means nothing to you idiots, goodbye and good riddance.