DF
Donovan F
1 reviews | Active since Jul 2019
24 Feb 2021, 16:18
Mtn incompetence.
After receiving a sms stating that my payment was overdue, I immediately contacted the call centre to sort out the issue. Initially I was informed that it was sent in error, but the messages persisted. After speaking to several consultants and reference numbers my number has now been suspended. I called again and requested a manager, I was put on hold for 10min with dead silence in the background. I hung up and tried again. Exactly the same thing happened. I have proof of every payment made and haven't skipped one. MTN CAN NOW SHOVE THEIR CONTRACT UP THEIR ASSES!! I have had enough of their incompetence.
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