MTN - INCOMPETANCE

Hi my name is Eric Daniels and my upgrade for my new contract was due on March 2015 and I have decided not to renew with MTN for the following reasons. I have been a loyal client to MTN for in excess of 10 years and have reached the end of my patience with this company. I have never skipped a payment and since my dealings with MTN I and my family and business have spent a huge amount with MTN and this decision has not been taken lightly.<br> Hopefully other users has also been treated just as badly and as a collective we can try and remedy this situation for other MTN clients.<br> I started experiencing coverage problems since October 2014 and just ignored it. But now after numerous attempts with the coverage call centre agents (in excess of 10 calls) I have been given the run around with still no response from anybody. Their technician came out to check the booster which was installed in my house 3 yrs ago, and logged a technical fault but still no resolve.<br> I shall be porting my number to a service provider who can give me better customer service and also more reliability. I can not (as a business owner) be dropping calls from my clients. Hopefully this generates a better response!