Mtn- incompentant people- more than month and still not rectified

On the 14th of February I took out a new contract with mtn. First the phone was not showing up a week later and when I contacted mtn they advised i should contact the courier company as the courier company advised they cant get hold of me which is strange as I have not received one call or have any missed calls. Contact them Give my id number they ask my address contact number email. Security check failed. Correct id but all contact details mtn provided was incorrect. Then they advise me to phone mtn to correct this that they can deliver. r100”s of rand later on airtime they advised they have updated the details for delivery however they cant update my details. Get an sms out for delivery never get the phone i follow up. Yet again an incomplete address was given and they cant deliver. I provide the correct details to the courier company and they deliver eventually this is already 8 days later. When i get the phone there was a simcard and i spesfically requested my prepaid number to be activated on contract. They are closed because its weekend i message mtn on facebook and they advised me that i should go to the shop. I go to mtn shop on the same day i received it and the consultant advise they cant do anything yet because the contract is not activated yet. But he sends an email to the sales consultant on the say stating that i requested a prepaid to contract activation. I spend two weeks again being transferred from one department to the next hours on the phone email eventually advised my details has been updated and my number will be on contract within 7days. And all details are updated. On thursday i get an sms that my account was sent yet again to an incorrect email address after i was advised it was corrected as the sms stated an email address that does not even exist. I try contact them again and its back and forth yet again. I was advised my number will be on contract within 7 workings days its 14 workings days later and its not on contract. I still have not received my contract which was numerously requested aswell as not one statement any correspondence from mtn. Every time they apologise for service but nothing has been rectified. I provided all the correct details, they have been phoning me on my mtn number but somehow put on the contact details a number that belongs to someone else, they have put on an incorrect email, incorrect address all my details are correct and you can cleary hear on call recordings that i gave the correct email and spelt it out with phonics alphabet. Gave correct address and correct email address i spelt it out aswell as repeated it after i spelt it to ensure they have correct details. I clearly stated prepaid to contract i stated my current number should go on contract. I even requested and asked what the activation fee will be i even spoke to a supervisor to confirm everything yet they messed everything up and send me stuff i did not ask for or agreed to. Its almost a month and my number still not on the contract and my details still not correct. I did not ask for a new number. Indid not agree or purchase a new number why did they send me a new simcard. I am to a point were i emailed the ombudsman, because everytime sorry for service you received but its still not resolved and its a month later.