MTN - In pursuit of mediocrity

On the 26th of February 2015, I purchased 20 Gigs of data from the MTN Canal Walk store. This data bundle was supposed to expire after 60 days.<br> Lo and behold, on the 19th of March 2015 MTN accidentally removed my data bundle (all 18 Gigs of the remaining data), saying it had expired. This left me with no way of attending my online exams as the data bundle was bought sorely for that purpose to begin with! I immediately called them to resolve the issue.<br> <br> It has been over 2 months, and I still have not been compensated for my data. No one at the call center seems to know why my data is not being returned. I have called non-stop for the last two months, been given endless reference numbers, told that one manager after another would call me back- which they never do! <br> Last night was one such repetition of a broken telephone - at one stage their call center employee even disconnected me from the line! With zero resolution. I called again and was told a Sibusiso Radebe (apparently another manager) would call me back immediately - he never did!<br> <br> If it is all the same with MTN, I would appreciate compensation for my money, and an end to this ridiculous mediocrity!<br> <br>